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Privacy Policy

How your personal information is handled - transparently and responsibly.

Last updated: February 9, 2026

1. Introduction

Picks Office ("I", "me") respects your privacy. This Privacy Policy explains how personal information is collected, used, and protected when you visit picksoffice.com or use my services. I believe in transparency - not just with my betting record, but with how I handle your data.

2. Information Collected

I collect the following types of information:

Account Information

Name, email address, and password when you create an account.

Payment Information

Processed securely through Stripe. I never store your credit card details - Stripe handles all payment data directly.

Usage Data

Page views, feature usage, and interaction patterns collected via PostHog for product improvement. IP addresses are anonymized.

Communication Data

Messages you send via contact forms, Discord, or Telegram.

3. How Information Is Used

Your information is used to:

  • -Provide, maintain, and improve the service (picks, track record, dashboard)
  • -Process subscription payments through Stripe
  • -Send transactional emails (subscription confirmations, password resets)
  • -Analyze product usage to improve features (via PostHog)
  • -Respond to your questions and support requests

I will never sell your personal information to third parties. Period.

4. Third-Party Services

I use the following third-party services that may process your data:

Stripe

Payment processing

Privacy Policy →

Vercel

Website hosting

Privacy Policy →

PostHog

Product analytics

Privacy Policy →

Render

Backend hosting (Strapi)

Privacy Policy →

5. Cookies & Tracking

I use cookies for:

  • -Authentication: Keeping you signed in to your account
  • -Analytics: PostHog for understanding how the site is used (anonymized)

No third-party advertising cookies are used. I don't run ads.

6. Data Security

I implement industry-standard security measures including HTTPS encryption, secure authentication tokens, and environment-isolated API keys. Payment data is handled entirely by Stripe (PCI DSS compliant). While no system is 100% secure, I take reasonable precautions to protect your information.

7. Your Rights

You have the right to:

  • -Access the personal data I hold about you
  • -Request correction of inaccurate data
  • -Request deletion of your account and associated data
  • -Export your data in a portable format
  • -Opt out of analytics tracking

To exercise any of these rights, contact me at privacy@picksoffice.com.

8. Children's Privacy

My services are not intended for individuals under the age of 21 (or the legal gambling age in your jurisdiction, whichever is higher). I do not knowingly collect personal information from anyone under this age. If you believe a minor has provided personal data, please contact me immediately.

9. Changes to This Policy

I may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. For significant changes, I'll notify registered users via email.

10. Contact

Questions about this Privacy Policy? Reach out at privacy@picksoffice.com